Welcome to the Client Portal (Start Here)
If you're new to Badger, start here to learn how to navigate the Client Portal and access the resources you'll use to manage your operations.
The portal is made up of two main areas: your Dashboard and the Help Center.
Dashboard
Use your Dashboard to manage your day-to-day operations, including:
- Setting up and managing SKUs
- Inbounding inventory to the warehouse via Purchase Orders
- Creating and tracking orders
- Viewing inventory and shipments
Your Dashboard is your primary workspace for all operational activity.
Help Center
The Help Center is where you can access knowledge articles, step-by-step guides, submit operational requests, and get help from our team. Access this Help Center anytime from your Dashboard by clicking the “?” icon (client.badgerfg.com/articles).
Operations
Submit the following operational requests using the appropriate form under Operations to ensure they are processed as efficiently as possible:
- Work Order – Request kitting, assembly, relabeling, repacking, and other inventory projects.
- Inbound Freight Pickup – Schedule an inbound LTL or FTL shipment to our warehouse.
- Inventory Disposal – Request disposal of inventory.
- Shipping Claims – Report lost, damaged, or misdelivered shipments.
- Store Integrations – Connect your e-commerce store or marketplace.
Request Support
Need help or have a question?
During onboarding, continue working directly with your implementation contact. Once your account is live, submit the Request Support form through the Help Center for the fastest and most accurate assistance.
My Requests
Track and manage all of your submitted requests online. Once you submit a request via the Help Center, you can respond via email (you do not have to respond via the Help Center).
My Requests requires a separate login from your Dashboard. Registration is optional and available through the Help Center.
Next Step
Continue to Dashboard Overview to learn about the Dashboard navigation, settings, and key features.